【Company Overview】

LM Global Enterprise Ltd. was founded in 2014 as a disposable eyewear online retail store. We are the first branch to open in North America after extensive success in the Oceania and South East Asia region. At LMG, we would like to build a deep and long lasting relationship with our customers. We provide the highest quality brand of contact lenses at the most reasonable price.

【Job Description】

We are looking for leading professionals with customer experiences to join our growing team in the Burnaby location. Apply for Customer Support Agent position today. In this role, you will be expected to understand customer needs and see opportunities to ensure a positive customer experience.


【Job Duty】

- Corresponding customer’s inquiries by email phone and live chat
- Managing customer complaints and provide appropriate solutions
- Perform other operation processing duties as assigned
- Keep records of customer interactions and follow up as necessary
- Assisting warehouse operation such as pick and pack, inventory count, etc

【Qualifications】

- Strong English (written and oral) communication skill
- Basic PC skills (MS Word, Excel)
- Organized and detail-oriented
- Ability to work independently but able to work as a team
- Problem solving skills
- A physically fit or active person would be preferable
- Must have valid work permit


【Company Benefit】

- Extended Health Insurance (Dental and Vision plans)
- Paid vacation
- and more..

*Only when successfully completed probation would be applied for Company Benefit.

【Schedule】

- Monday-Friday (9AM-5:30PM)

【Salary】

- starting from $2.650.00/month

*The salary will be negotiable after 3 months’ probation.


If this position sounds like the right opportunity for you,
Please send resume to for_hr@lm-global.com

Thank you very much for applying.
However, only successful candidates will be contacted.