Casa Toronto/Casa Vancouver is a young and growing company with its head office located at Yonge and St Clair in Toronto. We provide memorable accommodation experience to international students visiting Toronto and Vancouver. We have placed over 10,000 students from more than 10 different countries in our 3 distinct accommodation options. We strive to provide quality accommodation options at a great price with excellent customer service.

We are seeking a full time Japan Sales, Marketing and Student Services Associate. This role is responsible for developing and maintaining the Japanese speaking market, and can be based in either Toronto or Vancouver. To learn more about Casa Toronto/ Casa Vancouver visit our website.

Main Responsibilities:
-Development, maintenance and growth of the Japanese market
-Positively represent the mission, values and goals of Casa Toronto/Casa Vancouver
-Engage with industry best practices in the field of international educational travel
-Contribute to company strategy development in marketing and sales
-Achieve annual agency and direct sales targets and objectives
-Execute sales and marketing plans
-Produce sales forecasting
-Assist with marketing collateral development
-Deliver product and sales training to agents
-Develop and enhance agency relationships
-Represent Casa Toronto/Casa Vancouver at a variety of workshops, conferences, exhibitions and fairs
-Prepare and deliver presentations
-Obtain and share feedback from agents for product and service development
-Market research to identify qualified leads
-Identify, plan and execute lead generation activities
-Keep up to date on developments within the industry and market
-Service support to Japanese speaking students after arrival
-Respond promptly and professionally to agent/student requests and challenges, resolving any --issues in a courteous, respectful, helpful and efficient manner to ensure agent/student satisfaction
-Respond to general inquiries
-Share in answering main office phone line as needed
-Other duties as assigned, as a supportive member of the Casa Toronto/Casa Vancouver team

Attributes, Skills and Attitudes Needed:
-Fluency in Japanese and English
-Exceptional communication, interpersonal, relationship building, presentation and negotiation skills
-Engaging, positive, enthusiastic, friendly, influencing and warm manner
-Self-managing and motivating skills to be able to work independently with pro-activity and initiative
-Ability to work well with others as a collaborative team player in a team environment
-Driven to achieve sales targets
-Able to work under pressure in a fast-paced environment
-A passion for working with people
-Strong organization, time management and administrative skills
-Comfortable with prioritizing and juggling multiple tasks
-Problem solving skills
-Positive attitude and a quick learner
-Proficiency in PowerPoint, Excel, Google Docs, Microsoft Word, Outlook, etc.
-Ability to occasionally work outside of office hours
-Comfortable with, and ability to retain focus in a busy work environment
-Willingness to travel
-Hungry to learn and develop your skills further

Experience and Education:

3-5 years of sales and marketing experience
3 years of experience in the international education travel industry
Experience working with international students in a client focused environment
Experience providing excellent customer/account service
Post-secondary degree or diploma in marketing, business communication or a related field

We offer:
Competitive Pay
Group Benefits

Important:
-Must be legally eligible to work in Canada.
-No phone calls please.
-Please include a cover letter that highlights your skills, attitude, work experience and education, that are a fit with this position.
-To apply, please forward your cover letter and resume no later than April 30, 2019.
-We thank all applicants in advance. Only candidates selected for an interview will be contacted.

Job Type: Full-time

Experience:
Sales: 5 years (Preferred)

Language:
Japanese (Required)