The housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and common areas located in the hotel.

Primary duties and accountabilities

Cleaning Responsibilities

-Change and replace all bed linens and towels. - Sanitize and clean all restrooms.
-Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. -Vacuum/mop all floors. -Restock all room amenities. - Assure all rooms are set up to company standards.
-Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

Guest Service

-Offers guests assistance whenever possible.
-Responsible for resolving escalated customer relations issues. -Answers inquiries pertaining to hotel policies and services. -Must respond to and follow-up on all guest requests to ensure customers are -satisfied with the hotel’s services and accommodations.
-Responsible for positively representing and promoting the property. -Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned

-Completes daily housekeeping report. -Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers. -Reports any maintenance, security, or safety issues to the appropriate staff.

Educational background and Experience

- High School Diploma, GED, or equivalent years of relevant work experience required.
-Previous housekeeping experience highly preferred. - Ability to work efficiently under time constraints.
-Superior customer service skills. -Ability to work with cleaning chemicals. -Must be able to lift, push, and pull 25-50 pounds frequently. - Able to work a flexible schedule.

Applicants must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Please send a resume to a hiring manager at gm@vancouvereconolodge.com.
ご希望の方は採用担当者(gm@vancouvereconolodge.com)まで英語でレジュメをお送りください。