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CityU is a private, nonprofit institution of higher education. Its mission is to change lives for good by offering high quality and relevant lifelong education to anyone with the desire to learn. CityU of Seattle cares about students, learning and opportunities. City University of Seattle's online bachelor's programs were ranked among the top 50 in U.S. News & World Reports' "Best Online Programs". For the second year in a row, CityU was the only private Washington State based institution to make the list.





Job Description:


This position is for our Master's of Education program in Vancouver, BC.

Summary: Provides general administrative support and customer service and coordinates office operations for the program or department under general supervision. Apply knowledge of supervisor's work commitments, including status of projects and nature of contacts in responding to inquiries, setting priorities, arranging meetings, etc.

Essential Duties and Responsibilities include the following; other duties may be assigned:
•Provide administrative support duties to maintain office operation, including but not limited to the following:
1. Track departmental expenditures; create and process financial documents;
2.Screen and direct calls; greet visitors; and respond to frequent inquiries regarding programs by telephone or correspondence;
3.Schedule meetings, interviews, or special events;
4.Prepare event arrangements, announcements, agendas, reports, minutes, department calendars, etc;
5.Prioritize and distribute electronic and standard mail, independently handling routine inquiries;
6.Order supplies, equipment, and arrange for maintenance services;
7.Make copies;
•Coordinate office operations for assigned program or department. Establish procedures, priorities and deadlines. Create and maintain documentation regarding job and office activities. Make recommendations for streamlining or process improvement.
•Ensure that operational documents are in order. Work with student or faculty involved and follow up to ensure that records are completed and all information is tracked and recorded.
•Create, modify, and/or maintain and archive physical files and electronic records using spreadsheet or database software such as PeopleSoft, BlackBoard, SharePoint, and Curriculum Development System. Ensure that records are up-to-date, accurate and accessible. May include records maintained in accordance with state, federal, provincial, or accreditation requirements. Assist users experiencing system problems.
•Prepare and proofread a variety of documents such as correspondence, spreadsheet or database reports, meeting notices and agendas, manuscripts, schedules, student evaluations, etc.



Requirements:


Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•High school diploma or equivalent required. Bachelor's degree preferred.
•Minimum of three to five years of related experience.
•Work experience in higher education environment preferred.
•Must demonstrate a high level of customer service, attention to detail, and organizational and problem-solving ability.
•Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task and adjust to changing workloads and deadlines.
•Ability to maintain a high level of discretion and confidentiality.
•Ability to read, analyze and interpret documents such as safety rules, operating instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before groups of customers or employees.
•Proficiency with MS Office products, including Outlook and advanced functions of Word, Excel, and SharePoint. Ability and willingness to learn other business software, including learning management systems.



Application Instructions:


CityU of Seattle only accepts application materials through this online application process. Please submit a complete application to be considered for this position; a complete application includes:

Electronic Application Form
Current Resume
Cover Letter

Note: A resume does not substitute for a complete application.


Once you have created a profile, please remember to record your password. If you use the 'Help Desk' feature, responses will be sent to your Interview Exchange account. Email updates on the status of the position will be sent to your Interview Exchange account. Candidates with qualifications and experience most aligned with current needs will be contacted by a hiring manager. Once the position is filled, you will see a status update in your account profile.


City University of Seattle is allowed to employ only individuals who are eligible to work in the United States or Canada. We are continuously working to build a diverse faculty and staff and strongly encourage inquiries from all qualified individuals interested in becoming part of the CityU team, including those with international or cross-cultural experience. Equal opportunity employer.