Kaplan International English では Sales Adviser/Marketing Assistant を募集しています。
■職種
Educational Sales Adviser and Marketing Assistant
■仕事内容
Position Summary:
The Educational Sales Adviser and Marketing Assistant processes student enrollment applications from Canada; maintains our student database; generates invoices and monitors invoice accuracy; establishes regular communication with KI field staff, Canada-based agencies, and students; provides high-quality customer service to our agents, students and field staff; and completes special projects and requests as needed. Additionally, this position supports in any marketing-related activities to promote the Canadian centres and programs.
Key Job Responsibilities:
- Handle enrollments (bookings) to schools in Canada
- Provide detailed advice and information on courses and services offered at those schools
- Develop excellent relationships with our partner agents and Kaplan sales teams
- Build strong relationships with colleagues in Canadian schools and developing a high level of familiarity with each school's
staff and facilities
- Ensure agents are provided with updated information, trained on the booking process and support in following up on
agents' payment responsibilities
- Build strong relationships with agents in Canada by regular visits, creating agent events, and initiate new relationships
- Provide efficient, friendly and proactive customer service to agent partners and school personnel.
- Continually look for ways to improve service, response times and quality of information
- Provide our agents with information on Canadian immigration/visa regulations
- Take responsibility for own administrative tasks, i.e. faxing, filing, scanning etc.
- Undertake research on their allotted territory including size of market, market conditions (eg. economic, availability of
visas), competitive environment (using agent websites, brochures, etc.)
- Travel to sales territories on an as needed basis
- Update mailing list and contact details and updating agent on Kaplan contact detail revisions.
- Understand/update/brief other staff when necessary on status of agent/country, including credit control and finance issues
- Support in the collection and production of marketing materials for Canada in collaboration with the North America
marketing team and Canadian schools
- Supports with University Placement Service related marketing activities / agent trainings and administrative duties such as
maintenance of UPS-related information on websites
- Serves as a back-up for any sales-related activities for Canada (not limited to agent sales)
■応募資格
Minimum Qualifications:
- Bachelor's Degree or equivalent
- Strong written and verbal communication skills
- Fluent in Japanese
- Excellent organizational skills and the ability to solve problems and meet deadlines
- Commitment to excellence in customer service
- Computer literacy and data entry skills
- Must be legally authorized to work in Canada (min. 1 year work authorization)
Preferred Qualifications:
- Fluent or native speaker in the assigned territory language
- Prior experience with industry and/ or international students - Prior sales experience
* An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required
■待遇・賃金
TBA
■備考、その他
Start date: January 9, 2017
■応募方法
Please send your application to
Mihee.Haring@kaplan.com with short introductory email.
Only candidates with min. 1 year work authorization are invited to apply.
【コンタクト方法】
TEL : 778-375-3148
Email :
mihee.haring@kaplan.com
住所 : Suite 300-755 Burrard Street, Vancouver, BC, Canada V6Z 1X6
担当 : Mihee
ホームページ :
https://www.kaplaninternational.com/