Under the BC Personal Information Protection Act, you have a right to see the information.
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Rarely, a doctor may refuse to give you the information in your medical record, thinking that it could cause immediate or grave harm to your safety or to your physical or mental health. If that happens, and you can’t solve the problem with your doctor, contact the College of Physicians and Surgeons of BC. The College’s Complaints Department may be able to help you. The College phone number is 604.733.7758 in Vancouver and 1.800.461.3008 elsewhere in BC.
俺だったら、「あなたでは話にならないので、あなたのボスか医師に話させてくれ。」と受付の人に言う。それでも、断られたら、「ああ、そうですか。だったら、College of Physicians and Surgeons of BCにcomplaint出します。」と言う。