I don’t know why the man is still running business. A friend of mine had a same experience and he yelled at my friend instead. He was nothing but rude and asshole!!!!! Later on I heard reputation about the owner. Watch out, everyone.
This type of problem is very serious. It’s not just talking about someone or complaining against the particular person.
CONTACT BBB(Better business bureau) ASAP. You can file any complaint towards BUSINESS. Consumer’s right is protected in Canada. I see same kind of complaints just in few days that could be a tip of iceberg. If you don’t make a move, someone will be an another victim. www.BBB.org