No.29303
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Don't use Mr. Lube for your car repair!
by
Peter
from
バンクーバー 2014/11/05 13:36:16
Very dangerous place to go. If u wanna commit suicide, feel free to go in. Spent over $300 for anything they suggested to change because I wanted to make sure it's safe for my family trip. I have baby less than a year and old mom. Technician was trainee and he was all by himself. He was confused from time to time and asked others but didn't get enough support. Anyhow, he didn't close a hose which connect Coolen pipes. Coolen leaked during my trip and almost blew up my engine. My whole family stuck on street out of no where for few hours till some ppl came for help.
Went back to this store for refund. Only asked for the poor service refund; didn't ask for any damage or hazards caused to my family. Manager Alex said he can't. He said he can only gave me one free regular oil change and two movie tickets...and told me I wouldn't get anything if I go complain head quarter. He was right. I complain to head quarter. No response from them for a week. I will report to BBB and any other customer protection organization. This isn't over!!
Alright, the engine check light is on. Good job Mr. Lube! It's a new car with only 50000KM and I really hope u didn't burn the whole engine!
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